Privacy Policy

 

DEFINITIONS

 

FITNESSLIFEZ is a web-based product by the company Veniso Solutions Private Ltd., a company Registered with Laws of India with having its office in 2nd Floor, 1-98/5/2/1, Block- B, Eternal Samyuktha, Vittal Rao Nagar, Madhapur, Hyderabad, Telangana, 500081.

 

FITNESSLIFEZ throughs its multi-channel approach including its mobile application, website (www.FITNESSLIFEZ.com), etc. is serving as digital / technology platform working online to connect users with Yoga, fitness, health and other lifestyle content and services / service providers. The objective of the brand FITNESSLIFEZ is to help, educate and support consumers to connect consumers with appropriate lifestyle, wellness and fitness content, services and service providers. FITNESSLIFEZ serves as a technology facilitator/enabler of services provided by licensed and recognised service providers which may be individuals or a Company.

The terms FITNESSLIFEZ throughout this agreement shall mean the brand/product as defined above and its digital destinations. All individuals or company, including but not limiting to employees, partners / vendors, service providers, consultants, contractors etc. working for FITNESSLIFEZ shall be jointly referred herein as “Team/s” The terms FITNESSLIFEZ & Team/s can be used interchangeably and shall mean and denote FITNESSLIFEZ & It’s Team, Partners, Employee / Service Providers.

 

A “Customer” or “Member” or “User” is defined as any individual who has visited the product and/or purchased as service from the product. A member can also be a group who has taken the service from FITNESSLIFEZ.

This Agreement sets and contains all of the terms and conditions between a user of FITNESSLIFEZ Brand of services ("you" or 'User' or "Member") and FITNESSLIFEZ. By using the website/App and/or products of FITNESSLIFEZ, a binding agreement will be executed between you and FITNESSLIFEZ. The Member should therefore read this Agreement carefully. If, however, you (the Member) do not agree to be bound by this Agreement, refrain from visiting the website/App, App and/or buying/using any of the products and/or services of FITNESSLIFEZ. In such case you will not be able to register as a Member at FITNESSLIFEZ. By registering as a member and/or using the website/App and/or any products of FITNESSLIFEZ, you are agreeing to the terms and conditions of this Agreement.

YOU AS A CUSTOMER / MEMBER / USER AGREE THAT BY USING ANY OF THE SERVICE OF FITNESSLIFEZ YOU ARE AT LEAST 18 YEARS OF AGE AND YOU ARE LEGALLY ABLE TO ENTER INTO A CONTRACT.

The information furnished by you in the registration form is accurate, true and complete, and you will maintain and update such information during the term of this Agreement so that it will remain true, accurate, current and complete.

FITNESSLIFEZ provides a internet enabled technology platform for health, wellness, lifestyle and fitness services which include but not limited to:

  1. Content in the form of text, audio, video, animation etc. in the form of articles, slide shows , videos etc.
  2. Online classes and interactive sessions with experts, specialists, health experts, fitness instructors, trainers etc.
  3. Online consultation, query resolution and telemedicine services from doctors, Specialists, experts, fitness instructors, trainers etc.
  4. E-Commerce services for Delivery of products / other services from licensed service providers.

LIMITED LICENSE: FITNESSLIFEZ grants Member a non-exclusive, revocable right to use the website/App provided that Member does not copy, modify, create a derivative work of, reverse engineer or otherwise attempt to discover any source code thereof, or breach this Agreement.

 

PRIVACY POLICY

Introduction

FitnessLifez ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.fitnesslifez.com) or use our services. By accessing FitnessLifez, you agree to this policy. If you disagree, refrain from using the Website or our services.

Information We Collect

  1. Personal Information: Includes name, email, phone number, payment details, and additional registration information.
  2. Non-Personal Information: Browser type, IP address, referring websites, and device information.
  3. Cookies: Used to enhance experience, track activity, and improve services. Users can control cookies through browser settings.

How We Use Your Information

  • To provide, maintain, and improve our services.
  • To personalize user experience and deliver targeted content.
  • For communication purposes, such as updates and support.
  • To ensure compliance with legal obligations.

Sharing Information

  • Third Parties: Information shared with trusted providers for payments, hosting, or analytics.
  • Legal Obligations: To comply with laws, subpoenas, or protect user safety.
  • Business Transfers: In the event of mergers, acquisitions, or restructuring.

Data Retention Policy

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. Users can request deletion of their data by contacting us at support@veniso.com.

Children’s Privacy

FitnessLifez does not knowingly collect personal information from children under 13 without parental consent. Parents can review or delete their child’s information by contacting us.

Accessibility Policy

We are committed to making our services accessible to users with disabilities. If you encounter issues accessing our website, contact us at support@veniso.com.

User Rights

  • Access, update, or delete personal data.
  • Opt-out of non-essential communications.
  • Withdraw consent for data processing.

Security Measures

We adopt robust security practices to protect user data. However, no method of data transmission or storage is completely secure.

Global Privacy Compliance

We comply with global privacy laws. Users have rights such as data access, correction, deletion, portability, and withdrawal of consent. For inquiries, email us at support@veniso.com.

Contact

For inquiries about this policy, email support@veniso.com.

 

 

DISCLAIMER

General Disclaimer

FitnessLifez provides content and services for informational purposes only. This does not substitute for professional medical, fitness, or legal advice.

Health Disclaimer

Users should consult a certified professional before undertaking fitness routines, diets, or treatments mentioned on the Website.

No Warranties

We do not guarantee the accuracy or reliability of information provided. Use content at your own discretion.

Limitation of Liability

We disclaim liability for direct, indirect, or incidental damages arising from the use of our website or services.

 

COOKIE POLICY

Use of Cookies

FitnessLifez uses cookies to store information, track website activity, and personalize user experience. By accessing our Website, you consent to the use of cookies.

Managing Cookies

Users can disable cookies via browser settings. However, this may affect functionality.

Cookie Preferences

We comply with international standards by offering users granular control over their cookie preferences. Use the "Cookie Preferences" section to manage settings.

 

COPYRIGHT POLICY

Intellectual Property Rights

All content on FitnessLifez is protected under copyright law. Users must not infringe upon our intellectual property.

International Compliance

If you believe content on FitnessLifez violates your copyrights, contact support@veniso.com with the following:

  • Description of the copyrighted work.
  • Location of infringing material.
  • Contact details.
  • Statement of good faith belief.

 

OTHER TERMS

Indemnification

Users agree to indemnify FitnessLifez against claims or damages arising from misuse of the Website or breach of these policies.

Links to Third-Party Sites

FitnessLifez may link to third-party websites. We are not responsible for their content, practices, or policies. Users should review the privacy policies of such websites.

Advertising and Sponsorship Disclosure

FitnessLifez may display sponsored content. Sponsored or paid content will be clearly identified to maintain transparency.

 

Payment and Refund Policy

Payments for services or subscriptions are processed securely through authorized providers. Refunds may be requested within 7 days, subject to specific conditions.

Incident Response and Data Breach Notification

In the event of a data breach, we will notify affected users and regulators in compliance with applicable local law of land.

Grievance Redressal Mechanism

Users can address grievances by contacting our company: Email: support@veniso.com. Response Time: Within 30 days of receiving the complaint.

Modifications to Policies

FitnessLifez reserves the right to update these policies at any time. Continued use of the Website indicates acceptance of changes.

Jurisdiction

All disputes will be resolved under the exclusive jurisdiction of courts in Hyderabad, Telangana, India. Users agree to resolve disputes within one year of occurrence.

 

For further questions or concerns, email us at support@veniso.com.

 

 

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